Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
At Tradeo Shopping, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy under the following conditions:
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, unworn, and in their original packaging with all tags attached.
- Certain items such as personal care products, gift cards, and final sale items are not eligible for return.
Return Process
- Contact our customer support team at support@tradeoshopping.com to initiate a return.
- Provide your order number and reason for the return.
- Once approved, you will receive return instructions and a shipping address.
- Ship the item back using a trackable shipping method.
Refunds & Exchanges
- Refunds will be processed within 3-5 business days after we receive and inspect the returned item.
- Refunds will be credited back to your original payment method.
- If you prefer an exchange, we will ship the new item once the return is received.
Return Shipping Costs
- If the return is due to our error or a defective item, we will cover the return shipping cost.
- If returning for other reasons (e.g., changed mind), the customer is responsible for return shipping fees.
Privacy Policy
At Tradeo Shopping, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing details.
- Payment Information: Payment details are processed securely through third-party payment gateways; we do not store your card details.
- Usage Data: We collect data about how you interact with our website (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
We use your information for:
- Processing and fulfilling orders.
- Improving our website and services.
- Sending promotional emails (you can opt out anytime).
- Preventing fraud and ensuring security.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service providers (e.g., payment processors, shipping companies).
- Legal authorities, if required by law.
4. Data Security
We implement strong security measures to protect your data, including encryption and secure servers.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails.
For privacy concerns, contact us at support@tradeoshopping.com,
tradeofzellc@gmail.com
